About Us

Quality Assurance

• We are committed to ensuring that the people we support are provided with the highest possible standards of care and support, delivered by a highly motivated and well trained staff team.
• Quality is at the heart of everything we do. We work hard to ensure continuous improvements are made and quality is achieved to maintain caring and safe environments, giving people their dignity, respect and independence at all times.
• Lumina Living Care has a robust governance framework to ensure that our procedures are carried out safely and in line with best practice including ensuring quality occupational health system.
• We ensure accountability and transparency to our stakeholders and everybody using our service, and we measure social, economic and qualitative outcomes